ECOMMERCE RETURNS

We gladly accept returns and exchanges within 30 days of the original invoice date from customers who purchased their HOKA ONE ONE® product from hokaoneone.com, our call center, or an authorized HOKA ONE ONE retailer.

WARRANTY RETURNS

The HOKA ONE ONE® warranty applies to footwear that shows defective materials or workmanship. If a product displays failure not due to standard wear and tear, it can be returned or exchanged for up to one year old from the date of purchase. All items sent to HOKA ONE ONE® which are past one year from date of purchase will be evaluated on a case-by-case basis.

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