From November 24 to November 30, 2016, please allow 24 hour processing for two-day shipping offers, and 48 hour processing for standard ground delivery shipping.

Our shipping charges are based on the method of service and the location. To make sure you receive the fewest shipments possible, we'll do our best to ship everything to you at once. If we need to send you more than one shipment, we'll only charge you ONCE for the charges that apply to the total value of your order. While we do not require signatures for most deliveries, we do recommend that you have someone available to accept the package.

Our warehouse is based in the United States and ships Monday through Friday. While we make every attempt to process orders on the day they are placed – only orders that are ordered PRIOR to 1:00pm PST with next business day shipping will be guaranteed to ship out the same day – subject to order verification and credit approval.

FREE SHIPPING, FREE RETURN AND FREE EXCHANGE SHIPPING: Limited time offer. Ground Shipping is free in the Continental United States. Not available in Alaska and Hawaii. Return and exchange shipping is FREE for ANY customers who purchased their HOKA ONE ONE product between April 2nd, 2014 and December 29, 2016 through our mail order, call center, or website within 30 days of the original invoice date. If you purchased your Product(s) during this time frame, we are happy to accept a return or an exchange at no cost to you.

Shipping Costs

Below is a chart that lists all the standard shipping costs for orders placed with HOKA ONE ONE.com.

We offer the following convenient delivery options:

Order Amount Standard Delivery within the Contiguous
U.S. UPS Ground
Standard Delivery to APO, FPO
5-12 Business Days
Expedited Delivery within the Contiguous U.S. 2-Day
2 Business Days
Express Delivery within the Contiguous U.S. Next Day
1 Business Day
$0.01 - $25.00 FREE $7.00 $15.00 $26.00
$25.01 - $34.99 FREE $10.00 $15.00 $26.00
$35.00 - $75.00 FREE $11.00 $15.00 $26.00
$75.01 - $100.00 FREE $12.00 $15.00 $26.00
$100.01 - $125.00 FREE $13.00 $15.00 $26.00
$125.01 - $150.00 FREE $14.00 $15.00 $26.00
$150.01 - $175.00 FREE $15.00 $15.00 $26.00
$175.01 - $200.00 FREE $16.00 $15.00 $26.00
$200.01 - $225.00 FREE $17.00 $15.00 $26.00
$225.01 - $250.00 FREE $18.00 $15.00 $26.00
$250.01 & Up FREE $19.00 $15.00 $26.00

Shipping Map

Estimated Delivery Time – (Business Days)

Pending order verification and credit approval, orders placed prior to 1:00pm PST (GMT-8)( Monday through Friday, excluding federal holidays within the United States) and shipping to the address given as your ship to address when placing the order will arrive as specified in the table and map below.

*HOKA ONE ONE is only shipping domestically

SHIPPING METHOD DAY OF ORDER DAY1 DAY 2 DAY 3-10
Standard Order by 1:00pm PST In Transit In Transit Arrives
(see map for actual time)
Two Business Day Order by 1:00pm PST In Transit Arrives N/A
Next Business Day Order by 1:00pm PST Arrives N/A N/A
Shipping Transit Map

Shipping Methods

Pending order verification and credit approval, orders placed prior to 1:00pm PST (Monday-Friday, excluding federal holidays within the United States) and shipping to the address given as your ship to address will arrive as specified above.

Ground

Most items may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within the business days shown above. Business days are Monday-Friday, excluding federal holidays within the United States.

2-Day

Most items may be shipped to the 48 contiguous United States via 2-Day service. You can expect your order to arrive within 2 full business days when placed by 1:00pm PST Monday-Friday, excluding federal holidays within the United States.

Overnight

Most items may be shipped to the 48 contiguous United States via Overnight service. You can expect your order to arrive within 1 full business day when placed by 1:00pm PST Monday-Friday, excluding federal holidays within the United States.

PO Boxes - US Mail

We are able to ship to PO Boxes via US Postal Service (USPS) Priority Mail. The estimated delivery time is 2 – 9 days

Military APO/FPO Addresses

APO/FPO orders are shipped via US Postal Service (USPS) Priority Mail. The estimated delivery time is 2 - 9 days. Please allow additional time for delivery from the APO/FPO point to the recipient. Once the package has been delivered to the APO/FPO point, HOKA ONE ONE is not responsible for the possible delays or lost shipments.